George, Stephen. <br/><br/>
Total quality management :  strategies and techniques proven at today's most successful companies / 
Stephen George and Arnold Weimerskirch. 
 - 2nd. ed. 
 - New York :  John Wiley & Sons,  1998. 
 - 254 p. :  ill. ;  26 cm. 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>0471191744  RM156.23 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Case studies.--United States