Petrick, Joseph A., 1946-, Total quality in managing human resources / by Joseph A. Petrick, Diana S. Furr. - Delray Beach, Fla. : St. Lucie Press, 1995. - 370 pages : illustrations ; 23 cm. Koleksi Bacaan Ringan ISBN: 1884015247 RM89.93 Subjects--Topical Terms: Personnel management.Total quality management.