TY  - BOOK
AU  - Woodall, Jack, 
AU  - Rebuck,Deborah K.
AU  - Voehl,Frank
TI  - Total quality in information systems and technology
SN  - 1884015700
PY  - 1996///
CY  - Delray Beach, Fla.
PB  - St. Lucie Press
KW  - Total quality management
KW  - Information services
ER  -