Woodall, Jack,

Total quality in information systems and technology / by Jack Woodal, Deborah K. Rebuck, Frank Voehl. - Delray Beach, Fla. : St. Lucie Press, 1996. - 298 pages : illustrations ; 24 cm. - The St. Lucie Press total quality series .

1884015700 RM128.26


Total quality management--Information services.