TY - BOOK AU - Novack, Janet L. AU - Bosheers,Kathleen C. TI - TE 9000: supplement documentation toolkit SN - 0138633096 PY - 1997/// CY - Upper Saddle River, N. J. PB - Prentice-Hall KW - QS 9000 (Standard) KW - Documentation KW - Automobile industry and trade KW - Quality control KW - Standards KW - United States N1 - Includes bibliographical references and index; Book is accompanied by one diskette, entitled'TE 9000', bearing the same call number and available at Bahagian Koleksi Media ER -