Novack, Janet L.

TE 9000 : supplement documentation toolkit / Janet L. Novack and Kathleen C. Bosheers. - Upper Saddle River, N. J. : Prentice-Hall, 1997. - xix, 433 p. : ill. ; 28 cm. + 1 computer disk (3 1/2 in.).

Includes bibliographical references and index. Book is accompanied by one diskette, entitled'TE 9000', bearing the same call number and available at Bahagian Koleksi Media.

0138633096 RM254.24


QS 9000 (Standard)--Documentation.
Automobile industry and trade--Quality control--Standards--United States.
Automobile industry and trade--Quality control--Documentation--United States.