TY  - BOOK
AU  - Edelman,Joel
AU  - Crain,Mary Beth
TI  - The Tao of negotiation: how you can prevent, resolve and transcend conflict in work and everyday life 
SN  - 0887306438
PY  - 1994///
CY  - New York
PB  - HarperBusiness
KW  - Negotiation
KW  - Conflict management
KW  - Interpersonal conflict
ER  -