Edelman, Joel. The Tao of negotiation : how you can prevent, resolve and transcend conflict in work and everyday life / Joel Edelman and Mary Beth Crain. - New York : HarperBusiness, 1994. - 356 p. ; 20 cm. ISBN: 0887306438 RM27.90 Subjects--Topical Terms: Negotiation.Conflict management.Interpersonal conflict.