Novich, Martin M. <br/><br/>
Success on the line :  the ABC's of telephone selling / 
Martin M. Novich. 
 - New York :  AMACOM,  1989. 
 - 179 pages ;  23 cm. 
<br/><br/><label>ISBN: </label>0814477259 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling.