Andersen, Bjorn <br/><br/>
The benchmarking handbook :  step-by-step instructions / 
Bjorn Andersen and Per-Gaute Pettersen 
 - London:  Chapman & Hall,  1996 
 - 192 p. ;  25 cm. 
<br/><br/><label>ISBN: </label>0412735202  RM171.88 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)<br/>Success in business