Karlof, Bengt,  1939- <br/><br/>
Benchmarking :  a signpost to excellence in quality and productivity / 
Bengt Karlof and Svante Ostblom ; translated by Alan J. Gilderson 
 - Chichester :  John Wiley & Sons,  1993 
 - vii, 197 p. :  ill. ;  23 cm. 
<br/><br/>Bibliography : p. [188] 
<br/><br/><label>ISBN: </label>0471941808 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)