TY  - BOOK
AU  - Crowley,Thomas E.
TI  - Settle it out of court: how to resolve business and personal disputes using mediation, arbitration, and negotiation
SN  - 0471306347
PY  - 1994///
CY  - New York: 
PB  - John Wiley & Sons, 
KW  - Arbitration and award
KW  - United States
KW  - Popular works
KW  - Mediation
KW  - Negotiation
ER  -