Crowley, Thomas E.,  <br/><br/>
Settle it out of court  how to resolve business and personal disputes using mediation, arbitration, and negotiation 
Thomas E. Crowley. 
 - New York:   John Wiley & Sons,   1994. 
 - 256 pages:   illustrations;   23 cm. 
<br/><br/><label>ISBN: </label>0471306347  RM45.60 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Arbitration and award--United States--Popular works.<br/>Mediation--United States.<br/>Negotiation.