TY  - BOOK
AU  - Knouse, Stephen B.
TI  - The Reward and recognition process in total quality management
SN  - 0873893069
PY  - 1995///
CY  - Milwaukee
PB  - ASQC Quality Press
KW  - Total quality management
KW  - Reward (Psychology)
KW  - Motivation (Psychology)
ER  -