Tague, Nancy R. <br/><br/>
The quality toolbox / 
Nancy R. Tague. 
 - Kuala lumpur :  Synergy Books International,  1997. 
 - 298 p. :  ill. ;  26 cm. 
<br/><br/>p. 283-284. 
<br/><br/><label>ISBN: </label>9838997846  RM29.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Group problem solving.<br/>Self--directed work teams.