Brophy, Peter,  1950- <br/><br/>
Quality management for information and library managers / 
Peter Brophy and Kate Couling 
 - Aldershot :  Gower,  1996 
 - 196 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0566077256  RM294.75 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library administration--United Kingdom<br/>Information services--Administration--United Kingdom<br/>Total quality management--United Kingdom