Quality h[videorecording] :  total customer service / 
produced in association with Texaco. 
 - London :  Taylor Made Film,  1992. 
 - 2 videocassettes (VHS) (61 min.) :  sd., col. ;  1/2 in. +  6 ohp and 1 leader's guide 
<br/><br/>Part I. Lampeter & Son (16 min.) - Part II. Case studies ; featuring British Gas, Digital, Texaco (45 min.) 
<br/><br/> The video talks on how to give customer service by meeting customer's need 
<br/><br/><label>ISBN: </label> RM1998.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Customer relations.<br/>Customer services--Case studies.