TY - BOOK ED - Classrooms Corporate TI - Prentice Hall's get a grip on speaking and listening: vital communications skills for today's business world SN - 0131831208 PY - 1996/// CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - Business communication KW - Oral communication KW - Listening KW - Interpersonal communication ER -