TY  - BOOK
AU  - Cochrane,Pat
TI  - The Power of the phone: tested techniques to cut costs, save time and boost sales 
SN  - 027360211X
PY  - 1993///
CY  - Corby, Northants
PB  - The Institute of Management Foundation
KW  - Telephone in business
KW  - Business
KW  - Office practice
KW  - Automation
KW  - Industrial management
KW  - Communication systems
ER  -