Cochrane, Pat. <br/><br/>
The Power of the phone :  tested techniques to cut costs, save time and boost sales / 
Pat Cochrane. 
 - Corby, Northants :  The Institute of Management Foundation,  1993. 
 - 188 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>027360211X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone in business.<br/>Business.<br/>Office practice--Automation.<br/>Industrial management--Communication systems.