TY  - BOOK
AU  - Abbott,Christine
AU  - Webb,Sylvia P.
TI  - Performance measurement in library and information services
SN  - 0851423299
PY  - 1994///
CY  - London
PB  - Bowker-Saur
KW  - Library administration
KW  - Evaluation
KW  - Information services
ER  -