Back, Ken <br/><br/>
Assertiveness at work  a practical guide to handling awkward situations / 
Ken and Kate Back 
 - London :  McGraw-Hill,  1982 
 - x, 150 p. :  ill. ;  24 cm. 
<br/><br/>Includes index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Executive ability<br/>Assertiveness (Psychology)<br/>Management--Psychological aspects