TY  - BOOK
AU  - Etienne-Hamilton,E.C.
TI  - Operations strategies for competitive advantage: text and cases
SN  - 0030976685
PY  - 1994///
CY  - Fort Worth, TX.
PB  - Dryden Press
KW  - Production management
KW  - Case studies
KW  - Consumer satisfaction
N1  - Includes bibliographical references and index
ER  -