New directions in mediation :  communication research and perspectives / 
Joseph P. Folger, Tricia S. Jones editors. 
 - Thousand Oaks :  SAGE Publications,  1994. 
 - 263 p. :  ill. ;  21 cm. 
<br/><br/>p. 228-250. 
<br/><br/><label>ISBN: </label>0803955510  RM108.68 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.<br/>Mediation.