Carlzon, Jan, <br/><br/>
Moments of truth / 
Jan Carlzon. 
 - New York :  Perennial Library,  1989. 
 - xiii, 135 p. ;  20 cm. 
<br/><br/> Reprint with new introduction.  Originally published: Cambridge, Mass : Ballinger Pub. Co., 1987 
<br/><br/><label>ISBN: </label>0060915803 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Scandinavian Airlines System--Management.<br/>Aeronautics, Commercial--Management.--Sweden<br/>Airlines--Management.--Sweden<br/>Management.<br/>Corporate turnarounds--Management.