Modelling techniques for business process re-engineering and benchmarking :  IFIP TC5 WG5.7 International workshop on modelling technique for business process re-engineering and benchmarking, 18-19 April 96, Bordeaux, France 
edited by Guy Doumeingts and Jim Browne. 
 - London :  International Federation for Information Processing,  1996. 
 - 395 pages :  illustrations ;  25 cm. 
<br/><br/><label>ISBN: </label>0412789108  RM345.01 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)--Congresses<br/>Business--Congresses<br/>Organizational change--Congresses<br/>Success in business