TY  - BOOK
AU  - Fensterhim,Herbert
AU  - Baer,Jean
TI  - Mempersembahkan: jangan bilang "ya" bila anda akan mengatakan "tidak" 
PY  - 1980///
CY  - Jakarta
PB  - Gunung Jati
KW  - Self-actualization (Psychology)
KW  - Self-help techniques
N1  - Translation of: Don't say yes when you want to say no
ER  -