TY - BOOK AU - Folberg,Jay AU - Taylor,Alison TI - Mediation: a comprehensive guide to resolving conflicts without litigation SN - 0875895948 PY - 1984/// CY - San Francisco PB - Jossey-Bass KW - Conflict management KW - Mediation KW - Dispute resolution (Law) KW - United States N1 - Bibliography: p.359-378; Includes index ER -