TY - BOOK AU - Gouran,Dennis S.,1941- AU - Wiethoff,William E.,1945- AU - Doelger,Joel A. TI - Mastering communication SN - 0205155081 PY - 1994/// CY - Boston PB - Allyn and Bacon KW - Communication N1 - Includes bibliographical references (p. 525-532) and index ER -