TY  - BOOK
AU  - Bell,Desmond
AU  - McBride,Philip
AU  - Wilson,George
TI  - Managing quality
SN  - 075061823X
PY  - 1994///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Total quality management
KW  - Quality assurance
N1  - p.(229)-232
ER  -