TY  - BOOK
AU  - Donohue,William A.
AU  - Kolt,Robert
TI  - Managing interpersonal conflict
SN  - 0803933126
PY  - 1992///
CY  - Newbury Park
PB  - SAGE Publications
KW  - Interpersonal conflict
KW  - Negotiation
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -