Donohue, William A. Managing interpersonal conflict / William A. Donohue, Robert Kolt. - Newbury Park : SAGE Publications, 1992. - 171 p. : ill. ; 23 cm. - Interpersonal commtexts ; 4 . Includes bibliographical references and index. ISBN: 0803933126 Subjects--Topical Terms: Interpersonal conflict.Negotiation.Conflict management.