Arthur, Lowell Jay,  1951- <br/><br/>
Improving software quality :  an insider's guide to TQM / 
Lowell Jay Arthur. 
 - New York :  John Wiley & Sons,  1992. 
 - 287 p. :  ill. ;  25 cm. 
 - Wiley series in software engineering practice. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0471578045 
<br/><br/><label>LCCN: </label>92-023057 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer software--Quality control.<br/>Total quality management.