TY  - BOOK
AU  - Jablonski,Joseph R.
TI  - Impleting TQM: competing in the nineties through total quality management 
SN  - 1878821091
PY  - 1995///
CY  - Kuala Lumpur
PB  - S. Abdul Majeed & Co.
KW  - Total quality management
N1  - Koleksi Bacaan Ringan
ER  -