Lancaster, F. Wilfrid  1933- <br/><br/>
If you want to evaluate your library ... / 
F. W. Lancaster. 
 - 2nd ed. 
 - London :  Library Association,  1993. 
 - xiii,  352 p. :  ill. ;  23 cm. 
<br/><br/>p. 314-343 
<br/><br/><label>ISBN: </label>1856040836 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Evaluation.