DuBrin, Andrew J. <br/><br/>
Human relations :  interpersonal job-oriented skills / 
Andrew J. DuBrin. 
 - 6th. ed. 
 - Englewood Cliffs, N.J. :  Prentice-Hall,  1997. 
 - 285 p. :  ill. ;  26 cm. 
<br/><br/>p. 271-276. 
<br/><br/><label>ISBN: </label>0134000110  RM110.60 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial sociology.<br/>Personnel management.<br/>Organizational behavior.