Joyce, Michael. <br/><br/>
How to lead your business beyond TQM  :  making world class performance a reality / 
Michael E. Joyce. 
 - London :  Pitman Pub.,  1995. 
 - 254 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0273610813  RM102.84 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership.<br/>Total quality management.