Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper.

By:

VanDuinkerken, Wyoma [author.]

Contributor(s):

Kaspar, Wendi Arant [author.]

Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015Description: xvii, 167 pages : illustrations ; 23 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781783300655

Subject(s):

Contents:

Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries.

Summary: The authors explore the act of leading in libraries, with a focus on the acts and behaviors that manifest. They also explore how such actions are derived from individual interactions with others, and how they impact a larger organization. Consideration is given to the value of strategic planning, and the importance of formalizing service leadership in processes and policies.

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Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN LINGKUNGAN KEDUA	PERPUSTAKAAN LINGKUNGAN KEDUA KOLEKSI AM-P. LINGKUNGAN KEDUA	-	Z711.V363 3 (Browse shelf(Opens below))		1	Available		00002195279

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Previous	Z695.66.W435 3 Describing electronic, digital, and other media using AACR2 and RDA : a how-to-do-it manual and CD-ROM for librarians /	Z699.A1A833 3 Information retrieval technology : 6th Asia Information Retrieval Societies Conference, AIRS 2010, Taipei, Taiwan, December 1-3, 2010 : proceedings /	Z699.5.E5I578 3 Wireless communication circuits and systems /	Z711.V363 3 Leading libraries : how to create a service culture /	Z711.45.W343 3 Digital reference services in academic libraries /	Z711.45.W343 3 Digital reference services in academic libraries /	Z711.45.W343 3 Digital reference services in academic libraries /	Next

Includes bibliographical references (pages 153-161) and index.

The authors explore the act of leading in libraries, with a focus on the acts and behaviors that manifest. They also explore how such actions are derived from individual interactions with others, and how they impact a larger organization. Consideration is given to the value of strategic planning, and the importance of formalizing service leadership in processes and policies.

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Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper.

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