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The dilema & key to loyalty program succes / Nor Asiah Omar, Suhaily Mohd Ramly, Muhamad Azrin Nazri
Publisher: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2018Copyright date: ©2018Description: 88 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 9789674127718
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.525.N637 (Browse shelf(Opens below)) | 1 | Available | 00002229211 | |||
| ARKIB | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI ARKIB-P. TUN SERI LANANG (ARAS 6) | - | HF5415.525.N637 arkib (Browse shelf(Opens below)) | 1 | Available | 00002229298 |
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| HF5415.525.F733 What customers like about you : adding emotional value for service excellence and competitive advantage / | HF5415.525.H85 Scoring points : how Tesco is winning customer loyalty / | HF5415.525.H85 2007 Scoring points : how Tesco continues to win customer loyalty / | HF5415.525.N637 The dilema & key to loyalty program succes / | HF5415.527.R87 Customer equity management / | HF5415.527.V559 Customer equity : measurement, management and research opportunities / | HF5415.55.B377 Principles of customer relationship management / |
References : page [83]-85.
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