Fundamentals of business process management / Marlon Dumas ... [et al.].

Contributor(s):

Dumas, Marlon

Publication details: Berlin : Springer, 2013.Description: xxvii, 399 p. : ill. ; 24 cmISBN:

9783642331428 (hbk.)

Other title:

Business process management

Subject(s):

Summary: Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN LINGKUNGAN KEDUA	PERPUSTAKAAN LINGKUNGAN KEDUA KOLEKSI AM-P. LINGKUNGAN KEDUA	-	HF5548.2.F843 3 (Browse shelf(Opens below))		1	Available		00002122605

Includes bibliographical references : p. (385-389) and index.

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers.

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Fundamentals of business process management / Marlon Dumas ... [et al.].

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