Customer service [videorecording] : more than a smile
Publication details: Baltimore County Public Library, Townson, Md. : Library Video Network, 1991Description: 1 videocassette (VHS) (13 min.) : sd., col. ; 1/2 in. + 1 video training packageSubject(s): Summary: The purpose of this video/training package is to promote good customer service among all levels of library staff, including staff behind the scenes.| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | - | video HF5415.5.C87 (Browse shelf(Opens below)) | 1 | Available | 00000873047 |
Browsing PERPUSTAKAAN TUN SERI LANANG shelves, Shelving location: MEDIA-P. TUN SERI LANANG (ARAS 2) Close shelf browser (Hides shelf browser)
| No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | No cover image available | ||
| video HF5415.5 .C878 The customer service connection | video HF5415.5 .P42 Piagam pelanggan | video HF5415.5.C8 The customer is always dwight how to achieve 100% quality the first time, every time / | video HF5415.5.C87 Customer service more than a smile | video HF5415.5.D42 Dealing with angry customers | video HF5415.5.H54 Hidden customer a film about internal customer service / | video HF5415.5.I46 Improving your customer relations |
Copy also available in DVD format
The purpose of this video/training package is to promote good customer service among all levels of library staff, including staff behind the scenes.
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