The customer is key Gaining an unbeatable advantage through customer satisfaction Milind M. Lele with Jagdish N. Sheth
Series: Wiley management series on problem solvingPublication details: New York John Wiley & Sons 1987Description: 260p.: 23cmISBN:- 71-82859-9
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
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| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.3.L45 (Browse shelf(Opens below)) | 1 | Available | 00000231630 |
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| HF5415.3.H67 Consumer behavior : application of theory / | HF5415.3.J32 Brand loyalty : measurement and management / | HF5415.3.K37 2002 Consumer behavior and managerial decision making / | HF5415.3.L45 The customer is key Gaining an unbeatable advantage through customer satisfaction | HF5415.3.L68 Consumer behavior : concepts and applications / | HF5415.3.L68 1984 Consumer behavior concepts and applications | HF5415.3.L68 1988 Consumer behavior : concepts and applications / |
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