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The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson
Publication details: New Dehli : Indiana Publishing House, 2009Description: xiii, 144 p. : ill. ; 28 cmISBN:- 9788184082463
- 8184082460
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | Z678.L347 2009 (Browse shelf(Opens below)) | 1 | Available | 00001575228 |
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Includes bibliographical references (p. 137-139) and index
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers : Chicago : American Library Association. 2008
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