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Design for six sigma for service / Kai Yang
Series: Six sigma operational methods seriesPublication details: New York : McGraw-Hill, 2005Description: xi, 452 p. : ill. ; 24 cmISBN:- 0071445552
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD9980.5.Y364 (Browse shelf(Opens below)) | 1 | Available | 00001491122 |
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| HD9980.5.W57 How to make big profits in service businesses / | HD9980.5.W644 Services marketing / | HD9980.5.W644 Services marketing / | HD9980.5.Y364 Design for six sigma for service / | HD9980.5.Z44 Services marketing / | HD9980.5.Z44 2000 Services marketing : integrating customer focus across the firm / | HD9980.5.Z44 2013 Services marketing : integrating customer focus across the firm / |
Includes bibliographical references (p. 431-435) and index
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