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Dealing with difficult people : how to deal with nasty customers, demanding bosses, and annoying co-workers / Roberta Cava

By: Contributor(s): Publication details: Buffalo, N.Y. : Firefly Books, 2004Edition: Rev. edDescription: viii, 224 p. ; 23 cmISBN:
  • 155297927X
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Item type Current library Home library Collection Call number Materials specified Copy number Status Date due Barcode
AM PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ KOLEKSI AM-P. HOSPITAL CANSELOR TUANKU MUHRIZ - BF637.C45C376d 2004 9HUKM (Browse shelf(Opens below)) 1 Available 00001403468

Originally published under title: Difficult people

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