Service worlds : people, organizations and technologies / John R. Bryson, Peter W. Daniels and Barney Warf
Publication details: London : Routledge, 2003.Description: viii, 286 p. ; 24 cmISBN:- 0415247861 (hbk.)
- 041524787X (pbk.)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
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| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD9980.5.B79 (Browse shelf(Opens below)) | n. 2 | 1 | Available | 00001362267 | ||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD9980.5.B79 (Browse shelf(Opens below)) | 1 | Available | 00001331683 |
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| HD9980.5.A394 Six sigma in transactional and service environments / | HD9980.5.B348 1995 Managing services marketing : text and readings / | HD9980.5.B79 Service worlds : people, organizations and technologies / | HD9980.5.B79 Service worlds : people, organizations and technologies / | HD9980.5.C65 Service management : the automation of services / | HD9980.5.C74 Creativity in service marketing : what`s new, waht works, what`s developing / | HD9980.5.D384 Managing services : using technology to create value / |
Includes bibliographical references and index
Services worlds -- Changing perspectives on the service economy -- From networks to new forms of regulation -- Service knowledge and the production process -- The rise and role of producer services -- Service work -- Information and communications technology and services : opportunities and impacts -- Consuming services : circuits of knowledge, stages and performances -- Service spaces -- Services and globalisation -- Global services : from trade to Foreign direct investment -- Service worlds revisited
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