Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes Barry Z. Posner authors of leadership challenge
Series: The Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, 2003Description: xx, 203 p. ; 21 cmISBN:- 0787964638 (alk. paper)
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD57.7.K679 (Browse shelf(Opens below)) | 1 | Available | 00001316989 | |||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HD57.7.K679 (Browse shelf(Opens below)) | n.2 | 1 | Available | 00001320322 |
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Includes bibliographical references (p. 177-186) and index
The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential : set clear standards -- The second essential : expect the best -- The third essential : pay attention -- The fourth essential : personalize recognition -- The fifth essential : tell the story -- The sixth essential : celebrate together -- The seventh essential : set the example -- Finding your voice
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