Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak

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Publication details: New York : Times Business, 1998Description: xx, 360 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	-	HF5415.5.S49 (Browse shelf(Opens below))		1	Available		00001238799

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Previous	HF5415.5.S359 Innovation heroes : understanding customers as a valuable innovation resource /	HF5415.5.S4 1990 Industri perkhidmatan 1990-an komunikasi perdagangan dan pelancongan : seminar kebangsaan industri perkhidmatan dalam tahun 1990-an, 28-29hb. Julai 1990 /	HF5415.5.S468 Service quality : new directions in theory and practice /	HF5415.5.S49 Customers.com : how to create a profitable business strategy for the Internet and beyond /	HF5415.5.S493 Users not customers : who really determines the success of your business /	HF5415.5.S526 Customer-brand relationship : what the universities should know /	HF5415.5.S533 Customer experience : future trends and insights /	Next

Includes index

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