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Quality service : how America's top companies are competing in the customer service revolution ...and how you can too / by D. Keith Denton.
Publication details: Kuala Lumpur : S. Abdul Majeed & Co., 1994.Description: 158 p. ; 22 cmISBN:- 9838992402
| Item type | Current library | Home library | Collection | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN DR ABDUL LATIFF | PERPUSTAKAAN DR ABDUL LATIFF KOLEKSI AM-P. DR ABDUL LATIFF | - | HF5415.5.D415q 1994 9 (Browse shelf(Opens below)) | 1 | Available | 00000776208 | |||
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | - | HF5415.5 .D415 1994b (Browse shelf(Opens below)) | 1 | Available | 00001410886 |
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| HF5415.335.H329c 2014 9 Customer satisfaction : experiences in healthcare sector / | HF5415.5 .B334s 1994 9 Simple ways to make your customers happy | HF5415.5 .K42t 1995 9 Total quality service : a simplified approach to using the Baldrige Award criteria / | HF5415.5.D415q 1994 9 Quality service : how America`s top companies are competing in the customer service revolution ...and how you can too / | HF5415.5.F67 1999 9 How to be better at... customer care / | HF5415.5.G172a 2012 9 The Apple experience : the secrets of delivering insanely great customer service / | HF5415.5.G172a 2012 9 The Apple experience : the secrets of delivering insanely great customer service / |
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