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Kerangka pengurusan kandungan sosial bagi inovasi perkhidmatan melalui pendekatan sains khidmat /

Wan Azlin Zurita Wan Ahmad,

Kerangka pengurusan kandungan sosial bagi inovasi perkhidmatan melalui pendekatan sains khidmat / Wan Azlin Zurita Binti Wan Ahmad. - xvi, 328 pages : illustrations ; 30 cm.+ \e 1 computer optical discs (4 3/4 in.)

Tesis (Ph.D) - Universiti Kebangsaan Malaysia, 2019.

Rujukan : mukasurat [187]-201.

ISBN: Hadiah.

Subjects--Corporate Names:
Universiti Kebangsaan Malaysia--Dissertations.

Subjects--Topical Terms:
Dissertations, Academic--Malaysia.
Content analysis (Communication).
Social media.

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Kerangka pengurusan kandungan sosial bagi inovasi perkhidmatan melalui pendekatan sains khidmat /

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